HOW TO ORDER

Please provide custom verbiage with the name & date you would like added to your labels. If choosing a specific label from our image gallery, please be specific in describing it.

Example: Jeff & Jazz December 5, 2020 Spread Love, not Germs!

LABELS & PACKAGING

Labels are shipped on the bottles. At your request, we can package the labels separately from the bottles to prevent the label from getting ruined from any leakage that may occur during transit. Labels will need to be applied upon delivery in these instances.

LABEL DESIGN
For label design, simply let me know what you want, with specific colors either in a separate conversation or in the personalization section of your order. A design mock-up will be sent within 24-48 hours.

You can view some label templates I created for some inspiration here: https://thankfulsweets.com/popcorn-labels/

Please contact me directly for custom orders.
Please inquire if you have any questions.

DELIVERY/SHIPPING/USPS
Your order is shipped within 1-3 days after your order is placed or at the time indicated for event dates. All orders are prepared and shipped immediately using USPS First Class Mail or Priority Mail. I will never delay an order purposely. Although the USPS provides estimated timelines (Express Delivery is 1 to 2 days guaranteed or your money back), sometimes orders arrive later than expected.

Orders that require to be delivered for a specific day will be shipped a week in advance. This is to ensure the order arrives timely. Delivery dates cannot be guaranteed by Thankful Sweets. Once the order has been dropped off at the USPS, the package will be delivered based on their timeframes. Some orders have been delayed by USPS.

Thankful Sweets will not consider refunding ANY orders until after THREE (3) weeks have passed. Once your order ships, it is within the responsibility of USPS to deliver. We are not responsible for what occurs to shipments while in the possession of the USPS. This is why I make it a point to ship our packages over 16 oz via Priority Mail. Each Priority Mail shipment is insured up to $100. If a package arrives damaged, I encourage you to make a claim with the USPS immediately to claim any or all costs lost via the delivery.
pe.usps.com/text/dmm300/609.htm#1097213

For orders that are returned undeliverable due to incorrect addresses provided, the customer will be responsible for a re-shipping fee equal to the amount of the original shipping costs.